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The VBA Help website - privacy and cookie policy

Last updated: 10th December 2022

This Privacy Notice explains the types of personal data We may collect about you when you interact with Us, how We will store and handle the data and keep it safe. We will probably need to update this from time to time, so please check back as often as you like.

Please note that this is the privacy policy for the The VBA Help website. The privacy policy for the VBE_Extras application is available here.

About us

For simplicity throughout this notice, ‘We’ and ‘Us’ means The VBA Help. The VBA Help is John Mallinson.

What data do we collect?

If you request a project to be completed by Us, We collect your name, company name, billing address, email(s) and telephone number(s). We also store details of the scope of the project, a copy of any files provided by you to Us, a copy of any code or other files provided by Us to you, details of when projects were first discussed, started and when they were completed, how much you paid and when. We do not save your payment card information, as all financial transactions are completed through third parties.

 

If you use the enquiry form on the website, email Us or contact Us using social media, We may save the incoming and outgoing messages.

 

If you ask to subscribe to our website, We will save your name and email address.

Legal basis for processing data

The law sets out a number of different reasons for which We may collect and process your personal data, including:

  • Where you give consent eg by registering to receive emails

  • To fulfil contractual obligations eg We will store details of the scope of the project you have asked Us to fulfil

  • For legal compliance eg so that We can demonstrate We are complying with HMRC regulations

  • Where there is a legitimate business interest eg We may use your purchase history to email you about discounts or promotions

Who do we share data with?

We never share your data with anyone.

How long will we keep the data?

We will only keep it for as long as is necessary for legal and contractual obligations. After that, your data will either be deleted or anonymised.

You can ask to be removed from our mailing list at any time by using the contact form at https://www.thevbahelp.com/get-vba-help or by clicking on the 'unsubscribe' link you’ll find on the bottom of all our marketing emails.

What are your data rights, and how can you complain?

  • You can ask to see what information We are holding about you

  • You can ask Us to correct any incorrect information

  • You can ask Us to stop using your personal data for direct marketing

  • If you've given consent for Us to use your data, you can change your mind at any time

  • If We are using your data based on legitimate interest, you can ask Us to stop doing that

  • You can contact Us to request to exercise these rights at any time, or complain about how We are using your data, by emailing john@thevbahelp.com

  • You can also complain to the Information Commissioner’s Office if you are unhappy with how We have used your data:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

UK

ICO website: https://www.ico.org.uk

Cookies

Like many other websites, ours uses cookies (which are small text files) to improve its efficiency for you, and to give Us information about how it's being used. You can find more information about cookies at https://www.allaboutcookies.org/. You can set your browser to reject cookies if you don't want this to happen - the 'help' menu of your browser will tell you how to do this.

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